In accordance with China’s administrative examination and approval system reform, Zhejiang province launched “At Most One Visit,” a new-generation government service platform designed to streamline data sharing for the top 100 most-handled administrative items at the provincial level. The platform is used by 26 provincial departments, including social security, construction, and local taxation. It makes full use of cloud computing, big data, and other digital technologies to connect 32 data sources with 161 types and more than 7 billion pieces of data. Since its launch in 2016, over 90% of services have been successfully transformed, with citizens and businesses only needing to visit government offices once throughout registration or application processes.
The platform has broken down information silos and has completed the government goal of “one window for integrated services.” At Most One Visit has also formed a common system standard for government data sharing and provides a reference for power delegation, administration, and service reforms across China, while government supply-side data sharing has brought tremendous data dividends for urban governance.