|With rapid and massive transformations happening in the food and beverage industry, Coca-Cola Amatil Indonesia (CCAI) understands the need to upgrade its current systems. However, its shop floor’s knowledge and experience are lacking, thus it experienced difficulties in implementing these changes. To build technical expertise around people, process, and technology, CCAI initiated the Supply Chain Academy. Inside its curriculum, employees are not just taught how to operate machines, but are also provided with an overview of system troubleshooting.|
Recognizing its strength as a multinational organization, it rolled out the One Amatil IT framework with integrated IT teams across the group. This enabled agile capabilities across IT teams and accelerated the competencies of its IT professionals. In terms of securing the buy-in of affected parties, CCAI has enjoyed a 100% participation rate from shop floor teams and IT employees. With its enhanced talent mapping and capacity building processes, CCAI can identify top talent and skill gaps immediately. Through these digital transformation efforts, employees are actively engaged and given equal opportunity for career development and promotions.