|Bank BTPN is a foreign exchange bank that specializes in empowering and providing services to micro, small and medium-sized enterprises (MSMEs) and mass markets. Recognizing the shift in consumer behavior and how consumers interact with the banking system, it launched Jenius, a mobile application that allows its users to manage all banking activities in a single platform. To support an agile process, it is built on top of microservices equipped with auto-scaling capabilities, ensuring zero downtime during deployment. As the first Life Finance application in Indonesia, Jenius’ features have expanded with a Foreign Currency feature that seamlessly integrates with the bank’s legacy architecture.|
Through this initiative, customers can set up foreign currency accounts with the app, monitor the exchange rate, buy and sell foreign currencies, and link their debit cards to their foreign currency accounts. In just less than two months after its launch, over 12,000 customers have used this feature which contributed to more than 26,000 added transactions. From an end-user perspective, Jenius has received positive reviews and feedback as it offers ease of use and flexibility.