Ananda Development PCL seeing the rich opportunities presented in cloud technologies, and digital business models, embarked to transform its transfer and inspection process through the development of the Ananda Transfer Application (ATA). Championed by the Innovation and the Project Management team, ATA leverages on exponential technologies such as machine learning through Speech-to-Text and image recognition capabilities, as well as deep human centred design framework, to build an application that the users love. The application acts as a centralised platform to address information asymmetry offering single source of truth to all stakeholders.
In doing so, operational efficiency is achieved through reduced turn-around time for inspection and repairs. Customers also benefited from more transparent and professional report generated automatically by ATA. Within just 3 months of implementation, Ananda had saved about 130 hours of inspection time and about 4 million Thai baht (approximately US$120,000) in manpower costs.