Manthan 1.0 is a follow up project of the airline’s initial infrastructure foundation based on 100% Cloud (only airline in the world). This new operational intelligence layer connects flight operations, engineering, finance, IoT, Blockchain, Kafka, WDT (Threat Detection), and software defined networks (partial). This layer brings together information from diverse sources (aircrafts, components, revenue management, rostering, etc.) and agencies (airports, regulators, SITA, ARNIC, BRS, etc.) at different frequencies, different quality, different sizes and formats while minimizing operating cost, improving turnaround time and maintaining profitability.
The solution leverages on use bigdata which provides a baseline data for example profitability, disruption management, system of records – cost, revenue, customer, aircrafts and engineering. It also uses an AI based array of systems which solves problems ranging from attrition, prediction, route profitability, customer sentiments, customer retention and employee culture.