This category aims to recognize the leadership executive or executives within the organization that have played a determining role in setting the vision and responsible for the execution of the DX initiative. The executive would have the authority in making key decisions such as project focus, vendor selection, budget approvals, the KPIs at which the project is measured against, etc. This executive would be the role model within their organization on how they manage the continuous transition from old to new tech, experimental to operational in the context of digital transformation, empowering their employees, and have enabled innovations which have been integrated into the existing organization.
While the following areas are part of a continuum, the executive can demonstrate excellence in one or various of the following:
*In 2017, this category was awarded to DBS as an organization. Beginning 2018, this category recognizes the key executive(s) within the organization that sets and executes their DX initiatives.
To adapt to the evolving nature of the digital economy, this category is now known as CIO/CDO of the Year.
Want to read up on the other categories? Head over to our Awards Categories page.
|Professor Dr. Suchatvee Suwansawat is the President of King Mongkut's Institute of Technology Ladkrabang (KMITL) in Thailand. Fully aware of the disruption technology has brought into the education sector, Dr. Suwansawat's "One KMITL" vision aims to bring the university into the Education 4.0 era. Dr. Suwansawat seeks to improve KMITL's ranking to become one of the top 3 universities in Thailand, guided with the principles of good governance and management, world-class academic programs, innovation research clusters, conductive infrastructure, and quality of life and harmony. Through collaborations with local and foreign institutions, such as Carnegie Mellon University, Business and Hotel Management School (BHMS) Switzerland, and U.K.'s Robert Gordon University, KMITL has opened not only new degrees, such as Artificial Intelligence, and Robotics Engineering, but also a new Faculty of Medicine, with the mission to empower students with courses relevant and aligned to the latest in technology, and equip them with the ability to drive the economy with digital innovation. To further support KMITL's goals, Dr. Suwansawat also launched the NEXT KMITL project, with the intention of transforming KMITL into a top 10 ASEAN university by 2020 through a digital university initiative comprising self-service channels, electronic office systems and connected campus, and digital education platforms.|
|Government Technology Agency (GovTech) is a statutory board that was established to drive the Singapore digital strategy and is responsible for the delivery of the government’s digital services to citizens. Chan Cheow Hoe has been integral in the agency’s efforts to build digital capabilities and spearhead digital transformation within the government. He was appointed as the government chief digital technology officer (GCDTO) in 2018, the first GCDTO in Singapore. In this role, he leads the development of the government’s digital infrastructure and digital technology capability as well as talent development in ICT and smart systems. Cheow Hoe is also the deputy chief executive (DCE) of GovTech and has grown the pool of engineers from a seven-member team to a team of 750, composed of software engineers, data scientists, and cybersecurity specialists. As DCE, Cheow Hoe has inspired the GovTech team to reengineer the government’s digital infrastructure to facilitate information sharing and efficient deployment of digital services across the whole of government. He has also led the way in the deployment of government commercial cloud for digital services and championed various concepts, including the adoption of software as a service and technology as a service to onboard the best technologies for government agencies. In addition, he spearheaded the STACK conference in 2018, the first government-led conference, bringing together developers, architects, and technologists from both public and private sectors to facilitate cross-sector collaboration. Furthermore, in support of Singapore’s Smart Nation vision, which is underpinned by strategic national projects, Cheow Hoe has directed his team and successfully implemented three national projects, such as the National Digital Identity, Moments of Life, and the Smart Nation Platform Solutions.|
|Insular Life (InLife) leverages its more than 100 years of experience in spreading the benefits of life insurance to Filipinos. As part of its commitment to its policyholders, InLife aspires to become one of the most digitally connected companies in the life insurance industry. InLife’s digital transformation projects, led by the company’s Executive Vice President and Head of Administration Operations Group Ma. Edita C. Elicaño, enhance the customers’ digital experience and increase Filipinos’ access to insurance products. InLife fosters an AGILE mindset among its employees, who lead the development of transformation and automation projects alongside those who oversee the business operations. The AGILE mindset and SCRUM framework espouse shared accountability and creativity among employees and strengthen collaboration among relevant units. This culture of innovation fast tracked the development of key projects, namely the pioneering system, Automated Underwriting System, the policy servicing facility I-Serve, and the InLife flagship store on the ecommerce platform Lazada. These digital transformation initiatives enable the processing of more than 1,000 underwriting applications in a single day, facilitate online services for its policyholders, and amplify the online availability of insurance products for more Filipinos.|
|Under the leadership of Tan Sri Tony Fernandes, AirAsia has embarked on a journey from being a transport service provider to a travel technology company. Guided by his vision of connecting Asia, Tony aligned business interests with stakeholder welfare through enterprisewide efforts leveraged on an agile and data-driven culture — from improving communication tools and channels to providing tailor-fit recommendations to its users. One of his numerous initiatives was the development of ROKKI, an in-flight marketplace that empowers small and medium-sized enterprises (SMEs) across the region. With over 2,200 SKUs and more than 100 merchants available, passengers have access to a wide-ranging selection of products at the touch of their fingertips. Through this platform, merchants can access AirAsia’s extensive passenger reach, manage their overall value chain, and scale their business effectively. Fernandes has strengthened synergies among internal and external parties, reformed the role of people and culture, and assisted various entities to support this project. Meanwhile, ROKKI has elevated in-flight retail and delivered meaningful experience to its users, driven by the goal of offering customized products unique to the travelers’ destinations. With this, beyond being AirAsia’s founder, Fernandes has also utilized his personal platform to raise awareness and champion digital transformation.|
|As the executive director of Digital Innovation Team, Woohyong Sohn initiated Doosan Heavy Industries & Construction’s digital transformation journey by setting up a framework composed of three phases: seed, readiness, and transformation. Based on the combination of organizational, process, and technology perspectives, he led key projects under each stage and reinforced a digital culture. Starting with change management adapted to digital innovation, he cultivated a team of ICT experts, encouraged creativity and collaboration with open spaces, published monthly digital newsletters, and launched monthly digital seminars to exchange ideas on new technologies. From being a hardware-focused manufacturing company, Sohn paved the way for Doosan Heavy Industries & Construction to incorporate software technology as one of its key offerings. By including remote monitoring service and cloud-based software service to its portfolio, it became the first company in the industry to expand its business scope. With agile-based projects, such as a boiler tube management system, a combustion optimization solution, and the PreVision solution, he has inspired a more flexible work culture and sped up decision-making processes. Ever since assuming a directorship role at Doosan Heavy Industries & Construction, Sohn has been committed to the acceleration of the adoption of emerging and disruptive technologies in the organization and has been instrumental to its transition into a data-driven power plant company.|
|As the governor of Indonesia’s largest province, Mochamad Ridwan Kamil realized the need to shift from manual operations to digital solutions. Harnessed from his vision, the West Java Digital Province is a flagship initiative that aims to digitally transform government functions through integrating ICT innovation and enabling collaboration with local start-ups. To connect citizens from remote villages into the digital highway, he pushed for the launch of Desa Digital that made internet accessible in far-flung locations in West Java. With the objective of improving the livelihood of his constituents, the Digital Village Fishery benefited the lives of over 225 local fish farmers by increasing their income up to 100%. As a duly elected public service official, he also established Jabar Quick Response, a platform in which citizens can report accidents, disasters, or damages to public facilities, and the appropriate special unit team will be sent to take action. Since its launch, it has received more than 8,000 reports across the province. Mr. Kamil also launched the E-Samsat J’bret (Electronic Vehicle Tax-Paying System), in which vehicle owners are encouraged to pay taxes due to its convenient nature. In the first five months of its inception, it has increased government revenue by over IDR 76 billion. Guided by an ambitious program and forward-thinking mindset, Mochamad Ridwan Kamil continuously works on decreasing the digital divide and improving the quality of life of West Java's citizens.|
|Operating as Vistara, Tata SIA Airlines Limited is the sixth largest domestic airline in India. It serves 24 destinations with over 1,200 flights per week. Its CIO, Ravinder Pal Singh, advocated for the integration of digital strategies into his organization by investing in cutting-edge technology, taking bold IT decisions, and seeding a robust and digitally focused culture and portfolio. He pushed for the implementation of the RaDa ecosystem, furnished with a family of robots to automate ground operations, optimize costs, and engage new channels to elevate customer satisfaction by 35% and improve revenue generation. Started in 2017, RaDa is situated in the lounge and assists patrons by scanning boarding passes, entertaining guests, and doing service announcements. After identifying AI, robotics, and data science as key areas, Ravinder Pal Singh investigated opportunities to adopt a smart, sustainable, and cost-effective enterprisewide system. Initiatives such as the lounge-assistant robot, intelligent bot-based Alexa, the airline's first virtual employee, and a big data pilot are directly linked to the company’s bottom line through the measurement of their impact on profit gains and cost reduction. And to facilitate the exchange of ideas, the organization conducts online hackathons and hosts an m-learning platform. With Ravinder Pal Singh at the forefront, Tata SIA Airlines Limited is positioned to achieve greater heights.|
|Ning Guang is the deputy dean of the Ruijin Hospital affiliated with the Shanghai Jiao Tong University School of Medicine. He is also the chief physician, professor, and doctoral tutor of the endocrinology department, the director of the National Center for Clinical Research of Metabolic Diseases, the director of the National Key Laboratory of Endocrine and Metabolic Diseases, and Shanghai Director of the Institute of Diseases. In response to the severe situation of China's diabetes epidemic and poor control, Ning Guang leads the Department of Endocrinology and Metabolism of Ruijin Hospital, which has established a database of correlation between metabolic diseases and various biological indicators of the human body and a 'machine doctor-assisted diagnosis and treatment system.' This screening model constructed by his team assesses for risks associated to diabetes, while ensuring user privacy, with high interpretability and accuracy that is two to three times higher than the doctor's average. At present, the system is being used by the National Standardized Metabolic Disease Management Center (MMC) and provides standardized diabetes medication recommendations for over 100 metabolic centers nationwide. The first batch of patients admitted to the hospital had a 40% blood glucose compliance rate, but after one year of MMC standard management, their compliance is now close to 80%.|
|Through its reinvention of China's traditional tea-drinking culture, HEYTEA has successfully attracted a new generation of customers. Nie Yunchen founded HEYTEA in 2012 and pioneered new products to appeal to a younger market. Since its launch, HEYTEA has seen its stores with queues of customers willing to wait as long as three hours to purchase its products. The brand has since expanded to over 200 stores across China with over one billion yuan in revenue recorded in 2018, as HEYTEA has turned to technology to service its tech-savvy market. The HEYTEA GO digital engine found its starting point through the superapp WeChat through a Mini Program and now serves as the thread linking HEYTEA user operations, store management, operations management, logistics, and big data management, and is used throughout the management of the company. In less than one year, HEYTEA GO has accumulated over 10 million users, driving continuous month-over-month sales growth. By gaining further insights on its customers through the HEYTEA GO Digital Engine, HEYTEA has also been able successfully expand its businesses overseas, as it secures a new round of financing and unlimited possibilities for future business development.|
|Shaoqiu Ma is the CTO and General Manager of the Digital Technology Center of the BRC Group and has been engaged in business management and information technologies for more than 20 years. He has been integral in organizational change performance, industry formation, enterprise information planning and implementation, and innovation acceleration. As the CTO of BRC Group, Mr. Ma formulated the company's digital transformation strategy and promoted the implementation of the Group's digital transformation project, including the BRC Intelligent IoT Platform, which comprises the Group's intelligence and intelligent community, smart operations, smart customer services, and smart office. The BRC Intelligent IoT Platform provides a one-stop service for the building materials industry, and is built with an ecommerce platform, combined with an intelligent bidding platform, supplier product resources platform, Snail Credit Platform, intelligent risk control platform, supply chain financial platform, and intelligent customer service platform. These platforms together provide online procurement, design, construction, logistics, finance, risk control, customer service, big data, and other services, which form a three-dimensional building materials industry ecosystem.|
|Lin Li joined the Information Technology Department of Guangzhou Procter & Gamble Co. Ltd. in 1997, and has since held various positions in IT network, supply chain solutions, and sales and marketing solutions, among others, in various markets of P&G, including China, Australia, Japan, and the United States, with both an international vision and ‘Chinese speed’ leadership. After returning to China in 2013, she led major decisions and projects in ecommerce and consumer marketing digitalization, as well as data strategy. These early initiatives allowed Ms. Li to pave the way for the 'all-around digital transformation' of P&G Greater China. Under her leadership, P&G established brand building, market channels, supply chain, and business decision making as the four major digital transformation areas in the company's overall corporate strategy. Her plan has gained full recognition and support from the leadership of P&G Greater China and U.S. headquarters. The phased success of the transformation not only helped P&G Greater China achieve its expected growth in business indicators for three consecutive years, but also established a number of benchmarks for digital capabilities in P&G globally as well as in Chinese industries, which received both internal and external recognition.|
|Chen Yu is the General Manager of the China UnionPay Technology Division and General Manager of the Big Data Department. Since joining China UnionPay in 2002, Mr. Yu has also served as a leader in the Electronic Payments Research Institute, Technical Support Center, Market Development Department, and Business Operation Center. With his rich practical and management experience in technical research and product innovation, Mr. Yu led the completion of the second-generation inter-bank trading platform, promoted the construction of an omni-channel system, and created a more reliable clearing network. He was also integral in the development of intelligent big data and open cloud computing platforms to provide technical support for the new generation of trading networks. His other innovations include the use of technologies such as token, NFC, and barcode builds for a multilevel mobile payment product system. Under his leadership, the UnionPay R&D team fully utilized the technical support role to promote the implementation of the cloud flash payment project and provided the access, the platform, and the foundation for the mobile account internet transformation. Finally, Mr. Yu steered the completion of the construction of local clearing networks, effectively enhancing the international influence of UnionPay technology.|
|McCarthyFinch was launched as a joint venture between law firm MinterEllisonRuddWatts and tech VC, Goat Ventures, to explore ways that artificial intelligence (AI) will transform the legal industry. As the co-founder and CEO, Nick constantly pushes the boundaries of innovation and he excels at pulling together support from stakeholders that don't normally work together. A diverse team of PhDs, legal engineers, and lawyers collaborated to build a legal AI platform, Author, to read, write, and reason like a lawyer. Law is not something that shifts easily so it is a real achievement to be seen as a digital transformation (DX) leader in the use of technologies, like AI, that will have a significant impact on the shape of the workplace and workers. Nick's vision is that the solutions McCarthyFinch is developing will transform the global legal industry and help industry leaders reimagine their businesses. Nick is a great advocate of DX not just in the legal industry but for the NZ digital economy itself. He has won numerous awards and is not only recognized here in NZ but also by global digital leaders by becoming the first NZ business to make it as a finalist in TechCrunch San Francisco's Startup BattleField and coming 6th out of 1,000 global startups. He is also the global winner of Talents Most Disruptive Leader Award, as judged by Sir Richard Branson and Steve Wozniak and the Asia/Pacific (APAC) winner of Talents Best Leader Award, judged by Sir Richard Branson and Steve Wozniak.|
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