Smart Advisor on the Krungsri Mobile App is an advanced artificial-intelligence-based (AI-based) feature that assists clients in achieving financial wellness. Through a series of questions, Smart Advisor analyzes the customer's investment goals to … [Read more...]

In 2016, Siam Commercial Bank (SCB), Thailand's largest commercial bank, embarked on its multi-year transformation journey to strengthen its competitive edge, with data-driven transformation as one of its primary objectives. Leveraging best-in-class … [Read more...]

CTBC Bank is the first bank in Taiwan to issue credit cards and set up a customer service center. As one of the largest privately owned banks in the country, it owns more than 1,000 seats for both inbound customer service and outbound telemarketing … [Read more...]

Perpetrators of counterfeit medicine and gray market trading are getting more sophisticated and prevalent, with 10% to 30% of medicines in low- to middle-income countries found to be falsified or substandard. In the past, tracking down such products … [Read more...]

The UOB enterprise data strategy and analytics transformation program under the Data Management Office (DMO) aims to drive the adoption and ongoing use of data and analytics across the bank for smarter, faster, and more accurate decision making. This … [Read more...]